Design Center Survey

We appreciate your business and hope we may continue a strong relationship with you as a homeowner! Below is our Customer Satisfaction Survey built to allow you as a customer to help us understand the course of your project.

Nebraska Design Center - Customer Satisfaction Survey

First And Last Name *

Email *

City *

Phone *

Overall, how would you rate your overall satisfaction with the design of your project?

Completely Satisfied

Mostly Satisfied

Somewhat Satisfied

Not Very Satisfied

Completely Unsatisfied

What did you like MOST about the design of your project?

What did you like LEAST about the design of your project?

Did you find the turnaround time for your design to be prompt?

Overall, how would you rate your satisfaction with the shipment/delivery process of your project?

Completely Satisfied

Mostly Satisfied

Somewhat Satisfied

Not Very Satisfied

Completely Unsatisfied

If applicable, were you notified of any changes in the shipment/delivery schedule?

Yes

No

What suggestions do you have concerning the shipment/delivery process of our Design Center?

Overall, how would you rate your satisfaction with the customer service/communication process throughout your project?

Completely Satisfied

Mostly Satisfied

Somewhat Satisfied

Not Very Satisfied

Completely Unsatisfied

Did you find the staff at Builders Design Center able to effectively listen to your questions/concerns?

Yes

No

Do you feel the communication was open and honest during your project?

Yes

No

Did the staff return answers to your questions in a timely manner?

Yes

No

When a staff member said they would do something, did you find the follow-through prompt?

Yes

No

What concerns do you have about the customer service/communications at Builders Design Center?

What suggestions do you have on the customer service/communication process at Builders Design Center?

Overall, how would you rate your overall satisfaction with your project?

Completely Satisfied

Mostly Satisfied

Somewhat Satisfied

Not Very Satisfied

Completely Unsatisfied

What did you like MOST about your project?

What did you like LEAST about your project?

Would you use Builders Design Center again?

Yes

No

Will you suggest Builders Design Center to friends and family?

Yes

No

General Comments:

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Please know that your business is important to us! We sincerely appreciate you taking the time to answer these questions honestly. If you feel you were not able to accurately express your concerns with the Builders Design Center through this survey, please call: Mikel Clark at 308-224-0614 or email mclark@buildersne.com.